Overview
Skills
Job Details
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our challenge
The Delivery Lead is a member of the Delivery team and responsible for knowing the who, what, where, when and why of both functional & technical details for the projects in their portfolio. This means engaging the key members of the project and being able to effectively communicate with each (both top down and bottom up). They are responsible for managing processes including scope, issues & risk management.
In addition to their project responsibilities, this team member will be involved in process review, audits of project documentation as well as communicating status and pulling together project SDLC related documentation.
Responsibilities:
- Project Planning:
- Build comprehensive, end to end project plans which span from the inception of a project through to completion.
- Create Project plans collaboratively with your peers and colleagues.
- Capture business facing milestones & critical path deliverables and track towards them.
- Project Estimation:
- Work with Engineering Leads and Product Managers to refine business requirements into technical stories and tasks
- Demonstrate effective project estimation using industry standard estimation methods (PDU, Story Points, Shirt Sizes, Complexity, etc.)
- Effective and accurate capacity planning from both a sprint and increment perspective
- Continuous Improvement:
- The Delivery lead should always have a mind on improving the capability of a team to deliver. This is typically discussed at the Scrum level via Retrospectives. However, a Delivery lead should always think forward on lessons learned and how to solve issues tactically as they arise and evaluate strategic solutions for long term.
- Risk Management:
- The Delivery Lead should be able to identify unanticipated risks that may occur during a project. Analyze, the impact of these risks and come up with collaborative mitigation strategies to ensure they do not happen wherever possible.
- Delivery Leads should also have the ability to document issues as they arise, implement mitigation strategies, and effectively communicate impacts on not only the project the issue is related to, but any other knock on impacts as a result.
- Project Execution:
- Demonstrate themselves as a leader of the team, able to manage all responsibilities that come with project management.
- Track sprint execution using Jira Scrum Boards, Structure, EazyBI reporting and queries in JQL
- Daily engagement with internal team members to ensure SDLC tollgates are delivered on time and are deliverables are fit for purpose
- Hands-on engagement with the change management process, including representation of deliverables in change management forums
- Set-up the team to succeed and ensure that when items are added to a sprint for delivery, all pre-requisites are satisfied.
- Collaborating across workstreams / pods where needed to ensure successful delivery.
- Manage scope, risks & issues, resolving at the lowest level and escalating as needed.
- Assigning tasks to project team members.
- Stakeholder Management:
- Effectively manage change requests and potential scope creep utilizing data such as time, complexity & effort.
- Demonstrate an ability to effectively manage down and up.
Methodology
A Delivery lead should be fluent in both Agile & Waterfall methodologies as it relates to project management, and they should be able to identify the appropriate project management process as it relates to the project and apply fit for purpose solutions to successfully manage a project from start to finish.
Skills
- A proven track record of delivering complex products that include CRM and / or Reporting deliveries.
- Clear and defined leadership ability to take charge, own a deliverable and carry it through ideation to deployment
- Leading teams through feature estimation and other standard SDLC ceremonies / practices
- Identifying, scoping & developing ways to improve the delivery capability of teams
- Ability to quickly identify, manage risks and issues, resolving them at the lowest level and escalating / communicating approach when needed to the appropriate individuals
- Understanding impacts across Madison & bringing teams together to work collaboratively
- Prior experience in Financial Services software development projects
- Proven track record of successful delivery of complex, cross workstream dependent projects
- Experience in either an agile or iterative development workstream, with an ability to apply best practices from Waterfall, sAFE, etc. when & where needed
- Experience with Atlassian stack as well as industry best of breed tools examples include:
- Jira, Confluence, Structure, EazyBI, Microsoft Suite
- Experience with AWS technology stack and Kafka are not required but preferred
We offer:
- A highly competitive compensation and benefits package.
- A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
- 10 days of paid annual leave (plus sick leave and national holidays).
- Maternity & paternity leave plans.
- A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
- Retirement savings plans.
- A higher education certification policy.
- Commuter benefits (varies by region).
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
- Cutting edge projects at the world s leading tier-one banks, financial institutions and insurance firms.
- A flat and approachable organization.
- A truly diverse, fun-loving, and global work culture.
SYNECHRON S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.