Overview
On Site
$110,000 - $135,000
Full Time
Skills
Salesforce Business
Customer Relationship Management (CRM)
Salesforce.com
Salesforce
POC
salesforce implementation
Financial Service cloud
Financial Services
Functional Management
Cloud Computing
Customer Facing
Data Migration
Documentation
Finance
Offshoring
Process Flow
Release Notes
System Integration Testing
Team Leadership
Test Scripts
Training
User Stories
Job Details
Job Role: Salesforce Business Analyst
Location: Atlanta, GA
Job Description:
Must Have Technical/Functional Skills
- Sales, Service certifications required
- FSC certification will be preferred
- Banking and financial services experience is preferred
- Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
- working knowledge in data migration and integration
- Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
Roles & Responsibilities
- Execute quick POC
- Write user stories aligning to product capabilities of Financial Service cloud and experience cloud
- Hands on work on the existing salesforce implementation
- Lead defining and practical business solutions based on Salesforce.com technology implementing; experience leading executive discovery sessions
- Understand requirements (functional and technical) needed to address client needs
- Perform routine administration functions for Salesforce.com
- Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Salesforce projects
- Actively co-ordinate and participate in SIT and UAT
- Co-ordinate with business and IT stakeholders
- Onsite-offshore co-ordination
- Report on regular progress on projects
- Testing and training strategies
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.