Overview
Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Bachelor's Degree
8 + years of experience in program/project managent of client and product implementations
4 + years of experience in Healthcare Payer with Business and IT Solutions for self-funded client implementation
Experience with client implementation and product enablement of Payer Administration
4 + years working with Enrollment/Benefit Administration
Member Portals and Communications
Finance
and Reporting
and Contribution Accounting
Job Details
This is a long term remote contract opportunity for a Program Manager with healthcare payer / TPA experience. Candidates must have extensive external client-facing experience overseeing strategic program / project implementations - start to finish - leading cross-functional teams for benefit & plan administration of self-funded clients. The Program Manager will work with stakeholders guiding them through making decisions, coordinating activites and driving process improvements with a focus on developing strategies that optimize ROI, customer satisfaction and overall organizational performance.
- Responsible for planning, directing, and coordinating complex product/program implementation in the HealthCare Payer domain and / or Third party Administration (TPA) of self-funded clients
- Documents scope, objectives and ensures they align with expected business outcomes.
- Develops and manages project plans, including scheduling, resource tracking, and financials.
- Defines and implements program/project management standards and processes.
- Ensures timely production and approval of deliverables from business and technology partners.
- Proactively identifies and manages project risks and dependencies.
- Establishes program governance and provides clear communication to all program stakeholders, including senior management.
- Serves as the primary point of contact for program management-related inquiries.
- Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
- Manages project risks, issues, and decisions, prioritizing them effectively.
- Develops and manages project budgets, delivering against business goals.
- Builds and maintains strong client and business partner relationships.
- Contributes to internal initiatives to drive efficiencies and best practices.
Skills and Qualifications
- Bachelor s degree in business administration or healthcare related field.
- 8+ years of program/project management experience with focus on client and product implementation.
- 4+ in Healthcare Payer with Business and IT Solutions across these domains for self-funded client implementation (Enrollment/Benefit Administration, Contribution Accounting, Member Portals and Communications, Finance, Reporting)
- Strong leadership, time management, facilitation, and organizational skills
- Working knowledge of Payer Administration with client implementation and product enablement
- Strong analytical, problem-solving, and conceptual skills
- Strong working knowledge of change management principles.
- Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.
- Stakeholder management skills in large complex project/program with Internal and external teams preferred.
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