Overview
On Site
$40 - $50
Contract - W2
Skills
Communication
Data Analysis
Data Link Layer
Data Modeling
Machine Learning (ML)
Presentations
GC
Python
ServiceNow
Job Details
Role: Data Scientist/Data Analyst
Location: Washington, DC (Local DMV candidates only onsite once every 2 weeks)
Duration: 3 Months
Visa: L2 USC
Key Responsibilities
Analyze ServiceNow ticket data (~25K records from the past year).
Build and implement machine learning models in Python.
Categorize tickets based on service, sub-categories, and comments.
Provide actionable insights to stakeholders.
Key Skills
Strong Python expertise.
Machine learning and data modeling experience.
Ticketing/ServiceNow data familiarity (preferred).
Nice to Have
ITSM/ServiceNow experience.
Text data analysis (comment history).
Strong presentation/communication skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.