Overview
Skills
Job Details
Position: HP Non-Stop Administrator
Department: Information Technology
Reports to Title: Director, Train Control
Location : 30th street Philadelphia, 8th floor (hybrid)
Note - Locals highly preferred
Purpose The Senior HP Non-Stop Administrator plays a critical role in ensuring the stability, performance, and continuous availability of multiple HPE Non-Stop systems and associated train control applications. This position is essential to maintaining 24/7 operational support for mission-critical dispatching systems, as defined by Amtrak s Transportation and DT departments, and in strict alignment with established Service Level Agreements (SLAs).
This role directly supports the safe, efficient, and timely movement of trains across Amtrak s network. The administrator s expertise is vital to sustaining the high-availability infrastructure required for real-time train dispatching and operational continuity.
Essential Functions
The Senior HP Non-Stop Administrator will:
- Manage and maintain HPE Non-Stop (Tandem) systems in production and development environments
- Monitor system health, availability, and performance to ensure 24/7 uptime for mission-critical applications
- Perform system startups, shutdowns, cold loads, and recovery procedures
- Configure and enforce security policies
- Manage user access, roles, and audit settings in compliance with internal and regulatory standards
- Monitor for unauthorized access and respond to security incidents
- Analyze system metrics and proactively tune performance
- Plan for future growth through capacity forecasting and resource optimization
- Utilize tools like MEASURE for diagnostics and tuning
- Implement and maintain backup strategies and disaster recovery procedures
- Test recovery scenarios to ensure business continuity
- Support high-availability configurations and fault-tolerant design
- Apply OS patches, firmware updates, and software upgrades
- Coordinate change management and release cycles with development and operations teams
- Work closely with developers, QA, and infrastructure teams to support application deployments and system integration
- Provide support for escalated incidents (Severity 1, 2) and root cause analysis
- Participate in on-call rotations and off-hours maintenance windows
- Maintain detailed system documentation, runbooks, and configuration records
Deliverables
- 24x7 system availability
- System monitoring and issue resolution
- Apply OS patches and security updates regularly
- Performance monitoring, reporting, analysis and tuning
- Implementation of Production code releases as well as HPE Upgrades
- Technical Documentation Deployment and configuration manuals
- Support for escalated incidents (Severity 1, 2 ) and root cause analysis
Requirements
- Bachelor s degree in computer science, Software Engineering, or a related field (required)
- 7+ years of hands-on development experience on HPE NonStop (Tandem) systems
- Proficiency with HP NonStop operating environments including Guardian, OSS, and associated utilities (FUP, SCF, TACL)
- Hands-on experience with TACL scripting for system automation and operational routines
- Experience applying system patches, firmware updates, and OS-level security hardening
- Expertise in managing Enscribe file structures, system configurations, and file access controls
- Strong understanding of Pathway server configuration and administration
- Familiarity with NetBatch or similar job scheduling and batch control systems
- Experience with configuration and monitoring of Event Management System (EMS) for transportation-related alerts and diagnostics
- Experience with network administration including Cluster I/O Module (CLIM) setup, IP configuration, and diagnostics across onboard and control center infrastructure
- HPE Nonstop technical certification
- 10 years of hands-on administration experience on HPE NonStop (Tandem) platforms
- Experience in mission-critical transportation, logistics, or dispatching systems
- Knowledge of NonStop SQL/MP and SQL/MX for database maintenance, optimization, and reporting
- Exposure to hybrid integration models (e.g., Non-Stop to REST API architectures, iTPWebServer, NSHTTP)
- Prior experience working in environments governed by strict SLAs and regulatory standards