GIS Analyst

Overview

Hybrid
Depends on Experience
Contract - W2
No Travel Required

Skills

ArcGIS
Help Desk
GIS Analysis
Geographic Information System
ServiceNow

Job Details

DataStaff, Inc. is currently seeking a GIS Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC.

*This role is remote
Job Description:
This is a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skills utilizing ArcGIS Pro, GIS analysis, customer service, familiarity with linear referencing solutions, and familiarity with ArcGIS Online.
Required Skills:

  • 2 Years - Excellent Verbal Communication in customer service situations
  • 2 Years - ArcGIS Pro
  • 2 Years - ArcGIS Online
  • 1 Years - Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar


This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.