Overview
On Site
USD 110,000.00 per year
Full Time
Skills
Service desk
People management
Team management
IT service management
Leadership
Microsoft SCCM
Microsoft Windows
Microsoft
VDI
Citrix
ServiceNow
FOCUS
Management
Innovation
Cloud computing
Apex
SAP BASIS
Law
Collaboration
Training
Recruiting
Job Details
Job#: 2023016
Job Description:
**We cannot work Corp to Corp (C2C/C2H) - All applicants must be able to work on Apexs W2 without sponsorship**
Apex Systems is assisting one of their reputable clients in sourcing an IT Service Desk Manager for a full time position.
Location: Charlotte, NC - Uptown *3 days onsite/2 days remote*
**ALL APPLICANTS MUST BE LOCAL TO CHARLOTTE - MUST BE ONSITE FROM DAY 1 - relocation assistance is NOT available**
**DIRECT HIRE - Benefits and bonus potential available**
Starting Salary: $110k+
Requirements:
Job details:
This role will focus on managing the team, enhancing technical expertise, and driving innovation within the Cloud & Enterprise Infrastructure team. The ideal candidate will have a strong background in managing teams, possess a blend of first and second-line technical skills, and demonstrate expertise in key technologies such as SCCM/Intune, Windows 11, O365, and VDI (Citrix AVD).
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Job Description:
**We cannot work Corp to Corp (C2C/C2H) - All applicants must be able to work on Apexs W2 without sponsorship**
Apex Systems is assisting one of their reputable clients in sourcing an IT Service Desk Manager for a full time position.
Location: Charlotte, NC - Uptown *3 days onsite/2 days remote*
**ALL APPLICANTS MUST BE LOCAL TO CHARLOTTE - MUST BE ONSITE FROM DAY 1 - relocation assistance is NOT available**
**DIRECT HIRE - Benefits and bonus potential available**
Starting Salary: $110k+
Requirements:
- 4+ years of Service Desk experience and 2+ years leading/managing team of service desk specialists (this will be a team of 15 that sits globally)
- Must have INTUNE and SCCM experience
- Windows 11 & Microsoft O365 exprience required
- VDI tool experience (preferably Citrix AVD)
- Experience using ticketing systems (ServiceNow preferred)
Job details:
This role will focus on managing the team, enhancing technical expertise, and driving innovation within the Cloud & Enterprise Infrastructure team. The ideal candidate will have a strong background in managing teams, possess a blend of first and second-line technical skills, and demonstrate expertise in key technologies such as SCCM/Intune, Windows 11, O365, and VDI (Citrix AVD).
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.