Manager, Engineering

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

The Core Data org is composed of Software Engineers and Product Managers working on the governance, publishing, consuming, indexing, cataloging, and storing of data schemas and data across services, APIs and organizations. Our team creates and curates the platform's underlying data systems and ensures they are reliable, performant, and robust. This team owns the core foundational services that power the entire lifecycle of data across the company. These mission-critical services and systems compose the Core Data domain, and will be used by every entity publishing or consuming data across the whole business.

We're seeking a Manager to lead a team responsible for the development of standardized, automated, and well-governed data solutions that empower data-driven decision-making, enhance operational efficiency, and fuel business growth. You'll play a critical role in delivering high-quality data and scalable data products tailored to meet the evolving needs of the company and its stakeholders. We are committed to building optimized, secure, and reliable systems that ensure data integrity and availability across the organization.

An ideal candidate will have experience managing a team building distributed systems at scale, working with smart data, has a principled approach to service security, and an interest in working closely with analytics teams and business users to solve complex problems that span several products. At HashiCorp it is essential that we focus our engineering efforts on delivering scalable, highly reliable, secure, and user-friendly software. Engineering managers are part of that goal, by helping the team stay focused on the right things, while also maintaining a positive and collaborative working environment.

If you fit this profile, we'd love to meet you! We have a large footprint and a quickly growing user base, with lots of interesting problems and plenty of opportunities for growth and development.

In this role, you can expect to (responsibilities):

• Work with senior leadership to develop a roadmap which supports the organization's goals
• Support the career growth and morale of a team of skilled software engineers at varying skill levels, through setting goals, mentoring, and providing feedback
• Collaborate with Product and Design counterparts to scope and assess feasibility of initiatives
• Ensure larger efforts are broken down into achievable milestones
• Effectively triage incoming work requests from a variety of internal and external sources, ensuring the work most aligned with the team's objectives is handled
• Improve processes to boost the team's productivity and reduce regressions
• Provide escalation support for oncall/customer incidents
• Continue to grow the team with kind, collaborative, and skilled engineers

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• A college or university degree in Computer Science or equivalent experience
• 3+ years of software engineering management experience
• 3+ years engineering experience working on the following: Creating and maintaining platform services, Creating smart data, Backend applications, Pub/Sub systems, Observability, Services written in Go
• Strong communication skills, including written communication, is required as HashiCorp is a fully remote company with a lot of asynchronous collaboration.
• A successful background partnering with PM
• The ability to take in highly complex, deeply technical distributed systems concepts and relay them to stakeholders in a comprehensible way.
• Experience breaking down large projects into small milestones.
• Phenomenal communication skills for working across the organization, capable of building strong relationships with peers and leadership
• The ability to navigate ambiguity while remaining empathetic and kind

Preferred technical and professional experience

• A background in leading engineering teams for large-scale enterprise platforms
• Experience building, scaling and debugging distributed, highly available systems
• Interest to take on new challenges and are driven to deliver the highest quality solution for our customers
• A passion for continuous improvement and learning

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.