Overview
On Site
$Competitive
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Leadership
Public Sector
Pricing
Budget
Project Lifecycle Management
Regulatory Compliance
SOW
Management
Reporting
Cadence
Change Management
Communication
Program Management
ServiceNow
IT Service Management
PMP
SAFE
ITIL
Job Details
Overview:
We are seeking a Senior Program Manager with proven leadership of large-scale ServiceNow transformation programs in the public sector.
This individual will lead the end-to-end delivery of a statewide ServiceNow ITSM and Identity Governance & Administration (IGA) implementation under a firm-fixed pricing model.
Key Responsibilities:
Serve as the senior-most point of contact for the client across delivery, risk, and budget.
Lead all phases of the project lifecycle: initiation, planning, execution, monitoring, and closure.
Facilitate program governance with State stakeholders and resolve cross-agency escalations.
Oversee milestone tracking, compliance with the SOW, and deliverable sign-offs.
Manage hybrid onshore teams, schedules, and reporting cadence.
Support the client's change management lead during communication and adoption planning.
We are seeking a Senior Program Manager with proven leadership of large-scale ServiceNow transformation programs in the public sector.
This individual will lead the end-to-end delivery of a statewide ServiceNow ITSM and Identity Governance & Administration (IGA) implementation under a firm-fixed pricing model.
Key Responsibilities:
Serve as the senior-most point of contact for the client across delivery, risk, and budget.
Lead all phases of the project lifecycle: initiation, planning, execution, monitoring, and closure.
Facilitate program governance with State stakeholders and resolve cross-agency escalations.
Oversee milestone tracking, compliance with the SOW, and deliverable sign-offs.
Manage hybrid onshore teams, schedules, and reporting cadence.
Support the client's change management lead during communication and adoption planning.
Qualifications:
12+ years of IT project/program management, with 5+ years leading ServiceNow projects.
3+ years of experience delivering multi-stream transformation (ITSM + IGA or similar).
Experience with government clients and milestone-based contracting (preferably firm-fixed).
PMP or SAFe certification preferred; ITIL v4 knowledge required
12+ years of IT project/program management, with 5+ years leading ServiceNow projects.
3+ years of experience delivering multi-stream transformation (ITSM + IGA or similar).
Experience with government clients and milestone-based contracting (preferably firm-fixed).
PMP or SAFe certification preferred; ITIL v4 knowledge required
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