Overview
Skills
Job Details
Email Production Specialist
NYC or Cupertino, CA
Description
As an Email Production Specialist, you ll be responsible for the end-to-end technical development and execution of global email and product notification campaigns that support key lifecycle, product, and event initiatives.
You ll collaborate with cross-functional teams in marketing, product, engineering, and IT to implement campaign workflows from intake through deployment.
Your day-to-day responsibilities include building campaigns, developing templates, setting up audience segmentation using SQL, and performing thorough QA. You ll also deploy
communications and monitor performance to ensure they reach the right audience at the right time.
In addition, you ll document workflows, help troubleshoot issues, and contribute to reporting and optimization efforts aimed at improving campaign effectiveness over time.
Minimum Qualifications
3-5 years of experience building and deploying email campaigns using platforms such as
Salesforce, Zeta Global, or Braze
Proficiency in HTML and CSS; familiarity with JavaScript for email customization
Strong SQL skills for writing queries in Snowflake to support segmentation and reporting
Experience supporting marketing automation workflows
Deep understanding of QA processes, localization, and email delivery best practices
Strong attention to detail and ability to troubleshoot under tight deadlines
Strong cross-functional collaboration and communication skills in a fast-paced environment
Preferred Qualifications
Familiarity with internal Apple tools
Familiarity with event and certification platforms (e.g., event management tools, certification portals)
Knowledge of content management systems like Adobe Experience Manager
Experience documenting processes and operational workflows
Enthusiasm for experimenting with new tools and improving workflows over time
Education
BA/BS preference for degree in Computer Science, IT, Communications, Marketing, or related field