Overview
Remote
Depends on Experience
Contract - W2
Skills
EMR
Epic
Help Desk
ServiceNow
MyChart
Job Details
Job Description:
- Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
- Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
- Experience writing knowledge base articles and tip sheets
- Experience using ticketing systems (in this case ServiceNow experience is preferred)
- IT awareness & Helpdesk tool experience
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