2nd Shift - Production Support Server / Desktop Administration - UC4 Scheduler / Mainframe

Overview

Hybrid
$100,000 - $120,000
Full Time

Skills

Linux
Mainframe
JCL
Scheduling
ITIL

Job Details

NO SPONSORSHIP

2nd Shift - Production Server / Desktop Administration - UC4 Scheduler

2nd Shift: Tuesday-Saturday (2:30pm-11pm cst)


The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to.

Primary Duties and Responsibilities

    • Focus on shifting the overall operational posture from re-active to pro-active
    • Analyze and report upon Production performance CI opportunities
    • Analyze and report upon Production capacity CI opportunities
    • Analyze and report upon Production critical-path processing CI opportunities
    • Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
    • Monitor multiple applications and systems using approved software.
    • Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
    • Report and document any processing anomalies utilizing approved software. (Service Now / Remedy)
    • Maintain processing records and logs
    • Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.

Technical Skills

    • Working knowledge of ITIL principles
    • Understands technical monitoring and metrics
    • Sophisticated understanding of enterprising technology
    • Understanding of Scheduling (UC4 / Control-M)
    • Network
    • Unix / Linux
    • Windows
    • Storage
    • Mainframe
    • MQ (stop / start / recycle)
    • Mature understanding of the relationship between software and hardware
    • Knowledge of Clearing and Finance industry
    • Knowledge of Application life cycle and deployment
    • Bachelor s degree
    • 5+ years of OS390 JCL and IBM utilities
    • 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favored.
    • 5+ years working knowledge of an open systems scheduling product (UC4).
    • 3 + years work knowledge of cloud environment
    • DevOps experience desired but not required.

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