Overview
Skills
Job Details
#LI-RS1
The Digital Delivery Director identifies and evaluates fundamental issues, providing strategy and direction for a cross-functional team responsible for designing, planning, building and supporting a portfolio of global websites, applications, and mobile apps. The incumbent implements company-wide practices to ensure alignment of the portfolio, initiatives, and technical roadmap to the multi-year digital strategy. They provide strategy, vision and direction to ensure successful digital experiences for customers around the globe.
The Digital Delivery Director will lead the transformation of our central pricing platform delivering price accuracy and price effectiveness across all retail channels for our customers. This role plays a key role in shaping the development and execution of modern, cloud-native technology solutions that enable strategic pricing capabilities, empowering the business to deliver customer-focused pricing that drives competitiveness, profitability, and long-term growth. This position will be responsible for driving the architecture, development, and delivery of scalable, high-performance solutions. The Digital Delivery Director will lead a team of engineers and collaborate closely with product, UX, and business stakeholders to ensure quality, reliability, and consistency across all retail touchpoints.
WHAT THE ROLE WILL DO:
Leadership & Supervision
- Inspires Action, Coordinates multiple initiatives.
- Establishes and develops broader company strategy and translates into multi-functional objectives.
- Leads activities of one or more functional areas, divisions, product groups and services through subordinate directors / managers who have overall responsibility for the successful operation of assigned areas.
- Oversees team(s) to develop new methods and solve company-wide matters.
- Responsible for setting and executing the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
- Responsible for creating and fostering a work environment that encourages employees to act with integrity and respect.
- Responsible for directing, empowering, and motivating employees to successfully accomplish strategic priorities and responsibilities.
Knowledge & Application
- Develops and provides strategy, vision, and direction to multiple functions.
- Implements companywide policies and practices. Provides input to executive management.
- Accountable for function financial results which impact organization performance.
- Works consistently with abstract ideas or situations across functional areas of the business.
- Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for multiple functional areas.
- Anticipates factors that could influence strategies and company position in the market.
Collaboration & Interaction
- Interacts with internal and external executive level management, requiring negotiation of extremely critical matters Influences policymaking and strategy based on communication strategies and persuasion skills.
- Recognized as an influential leader.
Education
Required
Bachelor's degree or higher in the Information Technology (IT) field. In lieu of a degree in Information Technology, at least 12 years of experience in IT.
Preferred
Certifications and/or Advanced degree focused on lean management and operational efficiency.
Knowledge & Experience
Required
- 9+ years of experience in IT
Preferred
Experience with business processes and related application systems that generate product pricing for retail customers including price schedules, discounting/coupons, tax exemptions, and approval workflows.
Experience in leading digital delivery teams utilizing Agile software delivery practices, to enable desired business capabilities as defined by Pricing Product Manager within a Product Management framework.
Experience in leading application development using MACH architecture (Microservices, API-first, Cloud-native, and Headless), ensuring scalable, flexible, and high-performance solutions.