Overview
On Site
Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 2 Year(s)
No Travel Required
Skills
Desktop support
banking
finance
sccm
azure
active directory
Powershell
Job Details
Job Title : Desktop Support Engineer/MS Windows/Banking or Hedge Fund Domain
Location: Midtown, NYC - Hybrid
Duration: Long term
Job Type : Full time
Need only candidate below 10 years are preferred client not looking for Sr candidates on this role
Need to support to C level peoples (Director , CEO, CIO, VP, VIP)
Responsibilities:
Responsibilities Include:
- Develop strong relationships with the user community by providing white-glove in-person and remote support services for the firm s technology stack which include OneDrive, SharePoint, Outlook / Exchange, Global Protect, Lenovo X1 laptops, Virtual Desktops, and more
- Collaborate with a global team to complete long-term and short-term projects with technical expertise and detailed execution
- Partner with systems, network, and application teams to provide reliable and scalable solutions
- Ability to work with top level executives including CEOs, CFOs, Managing Directors, Traders, and the like in a high pressure, fast paced environment
- Exhibit a customer facing mindset that portrays enthusiasm, curiosity, and drive. Seeks to bring value to any size task given to them.
- Evangelize innovation by gathering business requirements and connecting users with new technologies through training, documentation, and everyday discussion
- Problem-solving: must possess good analytical skills and the ability to review logs/behavior/events to help determine if problems are imminent and develop solutions before or when they occur to resolve quickly.
Background and Qualifications:
- 3 8 years of experience in a similar role in the financial industry is preferred
- Microsoft 365, Intune, Outlook, OneDrive, SharePoint
- Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, Powershell
- Microsoft Authenticator, iPhone, iPad, Android
- VPN Clients, laptops, and desktop hardware
- SCCM administration and deployment, Automation Scripting, Market Data Applications, VoIP administration, Comfortable speaking to a large group ideal
- Ability to work calmly under pressure, prioritize issues and requests, and handle tasks from technology management
- Technical expertise, critical thinking, and a growth mindset are a must
- Strong team player mentality that spans cross-functionally
- Ability to make decisions and devise solutions quickly, often with limited information
- Excellent communication skills
- Great at documentation and in-person / live training
- A data-driven mindset to reinforce ideas, projects, and decisions
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