Overview
Hybrid
Depends on Experience
Contract - W2
Contract - 48 week(s)
Skills
MS Office
Job Details
Technical Specialist - Junior
Primary Location: Rocky Mount, North Carolina
V-Soft Consulting is currently hiring for a Technical Specialist - Junior for our premier client in Rocky Mount, North Carolina.
WHAT YOULL NEED:
Technical Requirements and Certifications
Education and Experience
Desired:
WHAT YOULL DO:
Job Responsibilities:
Interested?
Qualified candidates should send their resumes to mtaher@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-MT1
#INDSP
#MonsterPost
Primary Location: Rocky Mount, North Carolina
V-Soft Consulting is currently hiring for a Technical Specialist - Junior for our premier client in Rocky Mount, North Carolina.
WHAT YOULL NEED:
Technical Requirements and Certifications
- Lean Six Sigma Green Belt or higher certification.
Education and Experience
- Bachelors degree in Business Administration, Industrial Engineering, Organizational Development, or a related field (or equivalent experience).
- Business process improvement, process engineering, or operational excellence roles: 5 years.
- Strong knowledge of Lean, Six Sigma, or other process optimization methodologies.: 5 years.
- Exceptional stakeholder management and facilitation skills, comfortable working with both frontline employees and executives.: 5 years.
- Strong problem-solving mindset with the ability to propose practical, people-centered solutions.: 5 years.
Desired:
- Prior experience in government, DMV, public sector, or high-volume service delivery environments is a plus.: 3 years.
- Excellent communication and interpersonal skills.: 3 years.
- Ability to work in sometimes challenging environments where morale may be low, requiring empathy and strong relationship building.: 3 years.
- Proven success in process mapping, gap analysis, and redesign of complex, multi-step workflows.: 5 years.
- Comfortable managing ambiguity and driving clarity from complex situations.: 3 years.
WHAT YOULL DO:
Job Responsibilities:
- Seeking a Process Improvement Analyst to partner closely with DMV leadership, frontline staff, and IT teams to analyze current workflows, identify pain points, and design more efficient, user-friendly, and sustainable ways of delivering DMV services.
- This role is highly collaborative and consultative, requiring strong business process analysis skills, stakeholder engagement, and the ability to recommend actionable solutions that improve both customer and employee experiences.
- Key Responsibilities include Current State Analysis (Conduct interviews, workshops, and on-site observations with DMV staff and leadership to understand how processes currently operate.
- Document end-to-end workflows, systems, handoffs, and dependencies; Identify gaps, bottlenecks, and redundant steps impacting efficiency and service quality), Process Redesign (Develop future-state process maps, incorporating best practices and lean methodologies.
- Recommend process changes, technology enhancements, and organizational adjustments to reduce complexity and improve user satisfaction.
- Collaborate with IT teams and Business Analysts to ensure process changes align with system capabilities or future system upgrades), Change Management (Facilitate stakeholder buy-in for new processes through presentations, workshops, and clear documentation.
- Support DMV leadership in implementing pilot programs or phased rollouts of redesigned processes.
- Track measurable improvements post-implementation), and Continuous Improvement (Establish KPIs to monitor process performance; Provide ongoing recommendations for refinement and long-term sustainability).
Interested?
Qualified candidates should send their resumes to mtaher@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-MT1
#INDSP
#MonsterPost
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