Technical Program Manager (Retail or Ecommerce Exp & Need Locals only) - Fremont, CA (On-site) - Contract

Location: Fremont, CA (Hybrid)

Duration: Contract

Note: Need Only Locals

Job Summary

We are seeking a proactive and experienced Technical Program Manager (TPM) to join our dynamic team at Sam's Club. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage cross-functional teams across different geographies. This role involves overseeing the unification of tech stacks, managing migrations, and ensuring the successful implementation of new capabilities.

Key Responsibilities

• Initiative and Proactivity:
1. Take initiative in identifying and addressing issues without needing constant supervision.
2. Proactively manage tasks such as checking for anniversaries and birthdays, and ensuring timely communication.
• Technical Knowledge:
1. Utilize tools like Jira and Slack for project management and communication.
2. Handle technical challenges, including managing security vulnerabilities and integrating third-party tools.
• Cross-Functional and Cross-Geographical Coordination:
1. Manage teams across different time zones (US and India) and ensure effective communication and collaboration.
2. Facilitate standups and status updates, ensuring all tasks are documented in Jira before meetings.
• Problem-Solving and Adaptability:
1. Handle last-minute requirements and changes efficiently.
2. Conduct thorough impact analysis and propose feasible solutions, such as scope reduction or phased rollouts.
• Communication and Transparency:
1. Maintain strong communication with stakeholders, keeping them informed and aligned.
2. Ensure transparency with the team and stakeholders about progress, risks, and blockers.
• Team Motivation and Morale:
1. Motivate and support the team, especially during high-pressure situations.
2. Prevent blame games and ensure a positive work environment.
• Experience with Agile and Scrum Methodologies:
1. Run standups and manage sprints using agile and scrum practices.
2. Track and manage tasks using Jira.
• Attention to Detail and Organizational Skills:
1. Manage detailed status updates and ensure all tasks are tracked.
2. Handle multiple teams and projects simultaneously.

Role-Specific Responsibilities

• Project Management:
1. Oversee the unification of tech stacks across Walmart's various entities, including Sam's Club, Canada, and Mexico.
2. Manage the migration of capabilities to a new tech stack and ensure smooth implementation.
• 24-Hour Support Cycle:
1. Ensure continuous support and coordination between teams in different time zones.
• PI Planning:
1. Lead PI planning sessions and ensure deliverables are aligned with milestones.

Qualifications

• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience:
1. Minimum of 10 years of experience in technical program management.
2. Proven experience in managing cross-functional teams and handling technical challenges.
3. Experience with agile and scrum methodologies.
• Skills:

Strong technical knowledge and experience with tools like Jira and Slack.

Excellent communication and interpersonal skills.

Strong problem-solving and analytical skills.

Ability to motivate and support teams.

Organizational skills and attention to detail.