Overview
Skills
Job Details
Fraud Investigator
Location: Morristown, NJ, Pembroke Pines, FL (Hybrid 4 days onsite)
Duration: 9 Months +
Candidates must have prior experience in check fraud investigation. Need to know UCC
Job Description: An Investigator with Corporate Fraud Investigations and Security (CFIS) is responsible for conducting internal and external investigations in connection with the Bank, its subsidieraries, and its customers. The types of investigation will include but are not limited to: check fraud, new account fraud, wire transfer fraud, ACH and ATM fraud, loan fraud, identity theft, return items, bank robberies, and more.
Principal Responsibilities:
- Open and manage cases for all fraud and suspicious activity reported by bank employees, customers or other persons in CFIS case management system.
- Prepare Suspicious Activity Referrals in compliance with applicable regulations.
- Collaborate with members of CFIS to assist with the successful completion of various fraud related tasks.
- Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.
- Maintain proficiency with numerous Bank records and systems.
- Use records of outside agencies to facilitate investigations including credit bureau records, police and court records.
- Review internal reports and documentation to detect suspicious activity or transactions.
- Collaborate with AML/BSA, Auditing, Human Resources, Legal, Risk Management and other Departments.
- Conduct interviews of employees and other witnesses.
- Attend criminal and civil court proceedings as necessary to complete the prosecution of cases.
- Counsel employees and customers in connection with fraud, identity theft, and related security matters.
- Conduct fraud related training.
- Interact with collection agencies and attorneys.
- Act as a liaison between the bank and all branches of law enforcement, bank peer groups and community organizations.
- Prepare Security Alerts and Advisories.
- Particpate in a rotating on-call schedule for incident response.
- Perform duties related to incident response after hours and on weekends.
- Submit recommendations to the Director of CFIS on various fraud-related topics resulting in the implementation of enhanced Security Procedures.
Other Responsibilities:
- Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. For supervisory positions, ensure BSA training requirements are completed by staff.
- Perform other job-related duties as assigned by management.
Knowledge, Skill, Abilities:
- Excellent verbal and written communication skills.
- Strong PC skills.
- Ability to prioritize and organize assignments.
- Abiity to handle multiple assignments simultaneously.
Education and Experience:
Required: Bachelor's Degree in a business-related field such as Finance, Accounting, Business Administration Criminal Justice or Fraud and a minimum of 3 years related experience with bank security or financial crimes investigations.
Preferred: Previous banking experience
Preferred: Certifications such as CFCS, CFCI or CFE