Mid/Senior UX Designer - Employee Applications

A leading global airline is seeking a seasoned UX Designer to join its Digital Customer Experience team within the Customer Experience organization. This is an exciting opportunity to contribute to high-impact, employee-facing tools that shape operations at scale.

Why You'll Love This Role:

• Join a cross-functional UX team within a global leader in aviation.
• Help shape the strategy, design, and delivery of internal-facing applications.
• Work on high-visibility projects with ownership from ideation through implementation.
• Influence both product direction and design standards across the enterprise.
• Opportunity to work in either a product-focused or DesignOps capacity.

What You'll Do:

• Design modern, responsive web and mobile experiences based on user needs and business goals.
• Collaborate closely with product owners, engineers, and researchers to bring ideas to life.
• Apply research insights, design systems, and accessibility standards to every phase of the UX process.
• Develop user flows, wireframes, prototypes, and visual designs.
• Conduct usability testing and synthesize findings to inform design iterations.
• Present and communicate design rationale to stakeholders across functions.
• Contribute to the growth of UX maturity within a large enterprise environment.
• Mentor junior designers and uphold UX best practices and consistency.

Key Projects:

• Employee-facing platforms in the Tech Ops space
• Scalable design systems and tools that support thousands of global employees

What You Bring:

• 5+ years of UX design experience, preferably in enterprise or complex systems
• Experience designing information-dense, internal tools or B2E (business-to-employee) applications
• Strong ability to navigate ambiguous requirements and manage multiple stakeholders
• Proficiency in Figma, Adobe Creative Suite, and modern design tools
• Familiarity with agile workflows and tools like Jira, Rally, or Aha!
• Experience with mobile (iOS/Android) and responsive web design
• Working knowledge of HTML/CSS and accessibility standards (e.g., WCAG 2.0 AA)
• Excellent communication, storytelling, and presentation skills

Preferred:

• Experience working in DesignOps or on design system teams
• Familiarity with localization, inclusive design, or generative AI
• Master's degree in HCI, Human Factors, Visual Design, or related field

Logistics:

• Duration: 8/4/2025 through 12/31/2025 with high potential to extend into 2026
• Hours: 40 per week
• Location: Dallas-Fort Worth, TX
• Schedule: Hybrid, Onsite Tuesdays-Thursdays
• Interview Format: Onsite interview (1 round) with potential design assessment
• Laptop: Provided
• Benefits: Health, vision, dental, 401k after 60 days of work
• Work Authorization: Must be eligible to work in the US without sponsorship. No C2C.
• Pay Rate: $60-70 per hour, based on experience

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.