ServiceNow Technology Engineer || PA/TX/OH/AL/AZ.

Title: ServiceNow Technology Engineer

Location: Pittsburgh, PA / Dallas, TX / Strongsville, OH / Birmingham, AL / Phoenix, AZ (Hybrid-3 days onsite in a week)

Duration: long term contract

Required Skills:

• Minimum 9+ years of overall experience.
• ITOM & Discovery Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors
• Service Graph & Mapping Experience in Service Mapping Implementation, CI Relationship Management
• Configurations Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists
• Integration & Automation Experience in ServiceNow Integration but not limited to Salesforce, WorkDay, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk
• Performance Analytics Design & Implementation of Dashboard, Reports
• ITSM Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management
• Migration & Upgrade ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances
• Service Portal, Employee Centre, Employee Centre Pro, Service Catalog Experience

Desired Skills:

• Agile Development
• Project Portfolio Management
• Demand Management
• Resource Management
• Innovation Management
• Cost Management
• Test Management
• Portfolio & Strategic Planning
• Investment Funding
• Portfolio Management
• Scenario (Financial) Planning

Responsibilities:

• Perform design tasks and develop components of application and technical architecture
• Develop test cases and data
• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.
• Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

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