Sr Business Analyst

The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders.

You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency.

Key Responsibilities

• 1. Business Analysis Standards & Requirements
  Establish, promote, and maintain consistent BA practices, templates, and documentation standards.
  Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements).
  Oversee requirement validation to ensure both business and technical needs are fully addressed.
  Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality.
  Ensure timely and complete delivery of BA artifacts to support project timelines and milestones.
  Promote testing approaches that address functional, non-functional, and data requirements.
• 2. Collaboration, Facilitation & Stakeholder Alignment
  Foster strong collaboration across business units, IT teams, vendors, and stakeholders.
  Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs.
  Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making.
  Support change management efforts through consistent and proactive stakeholder communication.
  Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum.
• 3. Communication & Presentation
  Demonstrate exceptional written and verbal communication skills.
  Translate complex business needs into clear, concise, and actionable requirements and documentation.
  Tailor communication for executives, technical teams, and end users to ensure shared understanding.
  Present findings, recommendations, and project updates to senior leadership with clarity and confidence.
  Produce high-quality documentation that is accurate, structured, and easy to understand.
• 4. Team Leadership, Coaching & Continuous Improvement
  Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence.
  Identify improvement opportunities through process analysis, team feedback, and project outcomes.
  Recommend and help implement improvements to BA practices to increase efficiency and consistency.
  Ensure alignment with leadership and team members before introducing new methodologies or practice changes.
  Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness.
  Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality.

Qualifications
Required

• Bachelor s degree in business, Information Technology, or a related field
• 7+ years of experience as a Business Analyst, including 3+ years mentoring or leading analysts
• Outstanding written and verbal communication skills
• Strong understanding of requirement elicitation, documentation, and process modeling
• Proven experience with Agile methodologies (Scrum and/or Kanban)
• Excellent facilitation and stakeholder engagement skills
• Experience working with enterprise-level applications or multi-module systems
• Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar

Preferred

• Experience guiding BA practice standards or supporting BA Centers of Excellence
• Experience with data governance, data integration, or data quality initiatives
• Familiarity with testing methodologies and ALM or automated testing tools
• Strong analytical and problem-solving skills, including the ability to use data to drive insights

Skills & Competencies

• Leadership and mentoring abilities
• Exceptional communication and presentation skills
• Strong analytical and process improvement mindset
• Excellent stakeholder engagement and facilitation capabilities
• High attention to detail and commitment to quality
• Ability to manage multiple priorities and support projects concurrently
• Proficiency with Microsoft Office Suite and process modeling tools.

Fill the above skills in the below box and have consultant to complete

SKILLS MATRIX