IT Analyst Tech Support

  • New York, NY
  • Posted 7 hours ago | Updated 7 hours ago

Overview

On Site
$80,000 - $120,000
Full Time

Skills

3+ years experience in law firm
providing direct support to customers in the areas of business solutions
software
hardware and networking technologies
3+ years experience in LAN
WAN and network systems support and management
3+ years experience configuring
installing and maintaining client PC operating systems and related devices
Min Associates degree
Bachelors degree preferred
Advanced proficiency in Microsoft Operating Systems
specifically application installation and configuration processes
Advanced proficiency in Microsoft Office Suite
ServiceNow
MS TEAMS
Citrix
VPN
Advanced to expert knowledge of mobile technologies (iOS
iPad OS)
Advanced to expert proficiency in Document Management Systems (e.g.
iManage/Work 10)

Job Details

Our client is looking to hire an IT Analyst which is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operational work list, facilitating and supporting meeting technology events and tools, and participating in IT projects and initiatives.

Key Requirements:

  • 3+ years experience in law firm, providing direct support to customers in the areas of business solutions, software, hardware and networking technologies;
  • 3+ years experience in LAN, WAN and network systems support and management;
  • 3+ years experience configuring, installing and maintaining client PC operating systems and related devices
  • Min Associate s degree, Bachelor s degree preferred
  • Advanced proficiency in Microsoft Operating Systems, specifically application installation and configuration processes;
  • Advanced proficiency in Microsoft Office Suite, ServiceNow, MS TEAMS, Citrix, VPN
  • Advanced to expert knowledge of mobile technologies (iOS, iPad OS);
  • Advanced to expert proficiency in Document Management Systems (e.g., iManage/Work 10)
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