Overview
On Site
$DOE
Full Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12
Skills
AI projects and KoreAI
Job Details
Job Title: Lead - IVR & Conversational AI Chatbot developer
Location: Charlotte, NC (From Day 1 onsite - 5 days/week onsite)
Job Description:
- Overall experience above 10 years and at least 5+ years relevant technical work experience, in developing and implementing Conversational AI.
- Experience with Conversational AI projects and KoreAI, Intent identification, and LLM development.
- Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
- Proficiency in integrating AI solutions with RESTful APIs and external services.
- Knowledge of web services, data retrieval, and integrations.
- Hands-on experience with conversational AI platforms, frameworks, and tools.
- Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using Kore AI, across IVR, chat, and voice platforms.
- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
- Work with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
- Integrate conversational AI solutions with external systems, web services, APIs, and databases.
- Knowledge of machine learning algorithms and techniques.
- Implementation of best practices and coding standards in conversational AI development, ensuring scalability and maintainability.
- Stay updated with the latest trends in Conversational AI and Generative AI technologies, contributing to continuous improvement.
- Knowledge in testing, debugging, and performance optimization of conversational AI applications.
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