Restaurant General Manager

Shift Options:

• 10-hour shift
• 12-hour shift
• Day shift
• Evening shift
• Morning shift
  

Required Certification

• ServSafe Certification (Mandatory)

Position Summary

Take full ownership of restaurant operations ensure top-quality food, service, and safety standards while driving profitability and team performance. Lead all aspects of daily operations, staffing, guest experience, and financial planning with an entrepreneurial mindset.

Key Responsibilities

• Oversee all aspects of restaurant operations and profitability
• Lead interviewing, hiring, training, evaluating, and disciplining staff
• Deliver hands-on training and uphold procedural excellence
• Partner with marketing to execute promotional campaigns
• Manage guest interactions and resolve concerns
• Monitor budgets, financial performance, and take corrective action
• Develop and expand the Catering Program
• Ensure accurate, timely execution of delivery orders
• Manage schedules, staffing records, and payroll accuracy
• Maintain cash handling, inventory control, and supply chain oversight
• Collaborate with kitchen team to ensure food quality and compliance
• Maintain high standards in health, safety, cleanliness, and maintenance
• Represent the brand within the local community
• Prepare and submit reports, documentation, and records as needed
• Must be able to stand/walk for prolonged periods and lift up to 50 lbs.

Requirements

• Minimum 3 years experience in food and beverage management
• Proven ability in sales growth and profit management
• Strong background in food preparation, service, and presentation
• Skilled in staff management, hiring, scheduling, and coaching
• Proficient in inventory management, budgeting, and cost control
• Basic accounting knowledge and financial data analysis
• Experience with marketing, promotions, and customer engagement
• Familiarity with restaurant management software and reporting tools
• ServSafe Certified