Overview
On Site
Depends on Experience
Full Time
Skills
Active Directory
Computer Hardware
Microsoft Windows
Technical Support
Mac/iOS
Job Details
Role: Service Desk Engineer
Location: Princeton, NJ
Key Responsibilities:
On-Site Technical Support:
Provide hands-on support for hardware and software issues directly at the user s workstation.
Diagnose and resolve technical problems related to computers, peripherals, and network connectivity in Windows and Mac operating systems.
Escalate complex issues to higher-level IT teams or specialized departments when necessary.
Install, configure, and upgrade hardware and software as needed.
Good Knowledge of Windows OS and Mac OS.
Handson experience in Active Directory,Exchange,O365.
Troubleshooting Microsoft Office applications and other application related issues.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.