Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Skills
API
Analytical Skill
Analytics
Artificial Intelligence
Authorization
Brand
Decision-making
Network
Rapid Prototyping
SaaS
ServiceNow
Telecommunications
Trend Analysis
Usability Testing
Web Portals
Workflow
Telecom Service Ops Mgm
Service Bridge
Job Details
Greeting From Vilwaa
ServiceNOW Consultant
Remote
- Bachelor s degree in computer science, IT or similar field
- Ten or more years of relevant work experience.
- Six or more years of ServiceNow deployment and development experience in providing B2B advanced networking, SaaS or telecommunications solutions
- Deep data and analytic orientation for evidence-based decision making.
- Experience with understanding consumer insights, market trend analysis, usability testing, rapid prototyping and analytics.
- Experience in operating within a multi-channel/multi-region brand.
- Technical experience
- Serve as a ServiceNow technical expert, collaborating with technical teams, stakeholders, and leadership.
- Translate business requirements into effective and efficient ServiceNow solution implementations.
- Review and analyze existing Verizon applications and workflows to identify areas for improvement and further integration with ServiceNow
- Integrate and Deploy AI tools help isolate and reduce incident impact. Extensive experience on Developer Portal & API for Service Now
- Key Modules where proven expertise is needed
- Telecom Service Management
- Telecom Order Management
- Continuous Authorization & Monitoring
- Service Bridge
- Telecom Service Ops Mgmt (TSOM)
- Telecom Network Inventory
- Field Service Operations
- Predictive AIOPs
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