Overview
Skills
Job Details
Job Title: Business Process Analyst
Location: Charlotte, NC (Hybrid)
Experience: 7+ Years
We are seeking a detail-oriented and tech-savvy Business Process Analyst to join our Enterprise Technology Strategy and Operations team. This newly created role will play a key part in supporting the development of our Vendor Management Office (VMO) and enhancing the way we manage the technology supply chain across the enterprise.
The ideal candidate will be passionate about operational excellence and experienced in streamlining cross-functional business processes through automation, digital tools, and structured documentation. Prior exposure to vendor management, procurement workflows, or IT operations is a strong plus.
Proficiency with Microsoft Office applications-particularly Excel, Word, PowerPoint, and SharePoint-is essential. Experience with process automation and AI tools is highly desirable.
Key Responsibilities:-
Analyze existing business processes to identify opportunities for improvement and automation.
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Collaborate with stakeholders across Technology, Finance, and Operations to gather requirements and co-design optimized, future-state workflows.
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Build and maintain automated solutions using tools such as Excel VBA, Power Query, and Power Automate.
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Create and manage business operation assets including templates, reports, dashboards, and productivity tools.
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Implement and maintain SharePoint sites, lists, libraries, and content management features such as metadata, version control, and compliance auditing.
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Ensure consistency and integrity of data across all relevant systems and workflows.
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Monitor, troubleshoot, and continuously improve existing automation solutions.
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Minimum of 7 years of experience in a Business Process Analyst, Business Systems Analyst, or similar role.
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Advanced proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
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Hands-on experience with automation tools including Excel VBA, Power Automate, and Power Query; scripting experience is a plus.
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Strong knowledge of SharePoint, including site setup, lists, permissions, and metadata management.
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Experience with workflow automation tools such as Power Automate, Power Apps, or similar platforms.
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Familiarity with technology vendor management, procurement processes, or contract lifecycle management is a plus.
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Strong analytical, problem-solving, and communication skills.
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Ability to interpret business needs and translate them into technical solutions.
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Bachelor's degree in Business, Information Systems, Computer Science, or a related field-or equivalent practical experience.