APD - Technical Writer - Hybrid

Title: APD - Technical Writer - Hybrid

Mandatory skills:

Technical Writing, Technical Documentation, Contract Writing,
Medicaid, Health IT, Health Insurance environment, public sector,
Advanced Planning Documents, APD, Centers of Medicaid/Medicare Services, CMS, JAD, FFP,
Requests for Proposal, RFP, Requests for Information, RFI,
Budgeting, Accounting, financial request documents, financial proposals,
healthcare information technology proposals, healthcare technology environment,
health service programs, human service programs,
contracts, document writing, standard operating procedure, SOP,
Microsoft Office, Power Point, Excel,
product management, review actions, change management, technical support,
project management, project scope, project schedule, project quality, project financials, project requirements, IT project compliance,
business analysis, business functions, business systems, business architecture, business process flows, business operations,
IT system requirements, IT project compliance, technical architecture

Description:

SCOPE OF THE PROJECT:
The client is undertaking a multi-year Medicaid Enterprise System (MES) Modernization effort to replace the client and related applications with more modern capabilities along with corresponding business operations services.
The MES Modernization effort will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces time and cost necessary to respond to federal and state enhancements.
The Delivery of Automated Systems for Healthcare (DASH) Program is the project management program that will be managing the MES Modernization.

DAILY DUTIES / RESPONSIBILITIES:
The client is seeking a Technical Writer, Business Analyst, or Contract Writer with experience in developing and updating Advanced Planning Documents (APD) and maintaining documentation relating to client reporting, policies/procedures, and/or IT system requirements.
This role will be part of the DASH Program that is responsible for managing the MES Modernization projects.
The primary responsibility of the Technical Writer is to work with the Business Leads, Project Teams, functional/matrix managers, vendors, contracting, budget offices, and other stakeholders to maintain Advanced Planning Documents (APDs) required by Centers of Medicaid/Medicare Services (CMS). This documentation involves drafting the business and technology narratives required to articulate the status of activities for all projects in various phases throughout the planning, implementation, and operations phases of their lifecycle and are directly related to CMS outcomes, client specific goals, and project requirements. The role must be able to take complex concepts and convert them into easily understood written documentation.
The Technical Writer will have a combination of project management, communications, business analysis and technical writing skills. They will assist with the assessment and analysis of project activities forecasted, completed and reported within APD. This role assists with producing the Advance Planning Documents and ties together all associated areas including business and technical architecture, project management, product management, finance, and contracting, to produce and report on IT project compliance.

General Duties and Responsibilities:
Develop and maintain Advanced Planning Documents, and Technology-related documentation for client financial proposals (similar to grants) and planning documents within required timelines
Coordinate and meet with various teams, vendors, and stakeholders to support the gathering, analysis, and finalization of information
Work closely with the business team, project teams, and subject matter experts to gain an understanding of project and related requirements to develop appropriate document content.
Organize material and complete writing assignments according to client standards regarding order, clarity, conciseness, style, and terminology
Compile information, conduct research and assemble all applicable data necessary to develop solid, viable, meaningful APD
Interface with project teams and technical support personnel to clearly articulate current client activities and translate the information provided into concise updates
Collect documentation content from business and technical staff
Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation and alignment with client guidelines
Independently review and prepare documents for review and approval
Review all relevant regulations and standards for APDs and other documentation are in alignment and serves as the expert on the subject
Utilize tools, templates, and developed methods to keep abreast of project activities across the program

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
At least three years of experience developing and maintaining Advanced Planning Documents (APD)
At least three years of experience working in Medicaid, Health IT, Health Insurance environment, public sector experience with health and human service programs
At least 4 years of experience with preparing technical documentation
Working knowledge of government regulations as they pertain to the grant proposal and advance planning document writing process
Experience managing multiple priorities/projects including project scope and understanding of schedules, quality, change management and project financials
Ability to exercise communication skills in both written and verbal means to take complex concepts and convert into easily understood written documentation
Experience documenting standard operating procedures (SOP) and policies and procedures
Prior writing experience of financial request documents and/or justifications in a governmental environment
Strong written and verbal communication skills
Proficiency with Microsoft Office, Power Point, Excel

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Experience with the creation of Requests for Proposal (RFP),Requests for Information (RFI), or contracts
Experience documenting business process flows and related JAD, and FFP development/reveiw actions
Experience preparing healthcare information technology proposals or working in the healthcare technology environment.
Prior client sector experience with health and human services programs
Prior knowledge of Budgeting, and/or Accounting

REQUIRED EDUCATION/CERTIFICATIONS:
Bachelor s degree in a technical, business, or healthcare field or equivalent experience.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008