Epic Resolute HB & Claims Support Consultant

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Epic Resolute HB
Claims Support

Job Details

Hi ,

We have a job opening for the position of Epic Resolute HB & Claims Support Consultant

Please find the job description below and if you are interested, kindly share your updated resume with contact details...

Job Title : Epic Resolute HB & Claims Support Consultant

Location : Remote

Duration : Long Term

Overview: We are seeking an experienced Epic Resolute Hospital Billing (HB) and Claims Support Consultant for a 3+ month remote assignment. The role is focused on production support, ticket resolution, and assisting with upcoming Epic system transitions and upgrades.

Key Responsibilities:

Handle production support tasks with a strong focus on resolving 50 tickets/day

Work on issues related to Epic Resolute HB and Claims

Collaborate with hospital IT teams and operational staff to troubleshoot and resolve issues

Use ServiceNow ticketing system for case management

Maintain documentation, escalate complex issues, and track status until resolution

Ensure compliance with Life Scan background check requirements

Required Qualifications:

3 4 years of hands-on experience with Epic Resolute HB and Claims modules

Epic Certification in Resolute HB and Claims Required

Proven experience in production support environments, preferably in hospitals, mobile units, CHS, or related healthcare settings

Strong knowledge of ServiceNow or similar ticketing platforms

Excellent problem-solving and communication skills

Preferred/Deal Breaker:

Epic Data Career Badge Strongly Preferred/Deal Breaker

Experience with healthcare workflows in hospital or community health settings

Other Requirements:

Must be working for an Approved Epic Vendor (Epic reserves the right to reject any vendor)

Must clear Life Scan background check

Thanks & Regards,

Subash US IT Consulting

w: e :

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.