Operations Manager IV

Job Description:
This role will work closely with Technical Program Managers, Research Coordinators, Research Scientists, and Research Assistants. The individual in this role is responsible for:

1. New Product Testing Program Management, including developing marketing materials, device management systems, and on the ground support for New product testing before making available to customers.
2. Device Management and Deployment, including device tracking for both in-lab and at-home data collection studies, procurement of new devices, shipping and distribution of prototypes, and working with security partners to properly maintain devices.
3. Procurement and budgeting, including procuring items for lab spaces as necessitated by new data collection protocols.
4. Communication Support, including maintaining team records, updating internal websites, and sharing general lab changes across the broader organization.

• 3+ years of project management, operational support, data collection management experience, or other relevant experience.
• 1+ years experience working with networks, hardware and/or software infrastructure
• Excellent communication skills, problem solving skills and attention to detail.
• Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.

• Demonstrated experience with human subject s research, data collection, lab management, research support, or operations management in ambiguous environments.
• Experience building medium to large scale systems and services.
• Experience managing multiple complex workflows and projects simultaneously.
• Bachelor s degree in psychology, human-computer interaction, computer science, business administration, or related field.

Benefits via Pride Global

Eligible employees receive:

• Medical, dental, and vision insurance
• 401(k) retirement savings
• Life and disability insurance
• Accident & critical illness coverage
• Legal and employee assistance programs (EAP)
• Pet, auto, and home insurance
• Discounts with preferred vendors