IT Support Technician

Overview

Hybrid
$60,000 - $75,000
Full Time

Skills

IAM
Active Directory
Entra ID
Virtualization
Microsoft 365
Network Support

Job Details

Position: IT Support Technician

Location: Kansas City, MO

Duration: Full time

KEY SKILLS (3+ years):

  • Helpdesk/IT Support
  • Desktop/Server Support
  • Network Support Basic (TCP/IP, DHCP, DNS, Routers/Switches, etc.)
  • AD Support Basic (PW Resets, Assigning Users/Permissions, etc.; AD, AAD, Entra)
  • AD Support Azure Active Directory (AAD)
  • AD Support Azure Entra ID
  • Microsoft 365
  • Microsoft 365 - Rollouts
  • Virtualization (VMWare, Hyper-V, etc.)
  • Service Management Tools (ServiceNow, JIRA, etc.)
  • End Point Management Tools (MECM, SCCM, WSUS, etc.)
  • Roles working with Client Stakeholders

DESIRABLE CERTIFICATIONS:

Microsoft

  • Azure Administrator Associate (AZ-104)
  • Modern Desktop Administrator Associate (MD-102; Microsoft 365; Formerly MD-100, MD-101)
  • Messaging Administrator Associate (MS-203; Microsoft 365)
  • Teams Administrator Associate (MS-700; Microsoft 365)
  • Identity and Access Administrator Associate (SC-300; Azure AD, Entra)
  • Security, Compliance, and Identity Fundamentals (SC-900)
  • Fundamentals (AZ-900 / MS-900)

General

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • CCNA
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About Pyramid Technology Solutions, Inc.