Overview
Skills
Job Details
Business Analyst - Data Analytics with Airlines exp
Work location: onsite commitment of 3-4 days a week in White Plains, NYC
Exp: 13
Key Responsibilities
Collaborate closely with client stakeholders across various departments (FlightOps, CargoOps, TechOps, Crew Management) to understand their business processes, pain points, and data needs.
Analyze data originating from diverse source systems including, but not limited to: AIMS, CargoSpot, TRAX, RampView, CMS, Sable, Ceridian, Salesforce, JDE, Skymetrix, Harts/Carts, USBank, and Invoice Works.
Analyze source system data structures and data relationships relevant to business requirements.
Define business rules for data transformation, data quality, and data validation.
Clearly articulate business requirements and context to the technical team and translate technical considerations back to the business stakeholders.
Create and maintain comprehensive requirements documentation throughout the project.
Required Qualifications:
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
8 to 10 years of experience as a Business Analyst, with a proven track record on data-centric projects (e.g., Data Warehousing, Business Intelligence, Data Analytics, Data Migration, Data Platform implementation).
Strong analytical and problem-solving skills with the ability to understand complex business processes and data landscapes.
Excellent requirements elicitation techniques (interviews, workshops, surveys, document analysis).
Proficiency in creating standard BA artifacts (BRDs, User Stories, Use Cases, Process Flows, Data Mapping).
Exceptional communication (written and verbal), presentation, and interpersonal skills.
Experience working directly with business stakeholders at various levels.
Ability to manage ambiguity and work effectively in a fast-paced, client-facing environment.
Understanding of data modeling principles.
Preferred Qualifications:
Experience working within the Airline or Aviation industry (knowledge of passenger operations, cargo operations, MRO, flight scheduling, crew management is a significant plus).
Specific experience analyzing data from or integrating with systems like AIMS, CargoSpot, TRAX, or similar aviation-specific software.
Proficiency in SQL for data analysis and querying.
Familiarity with Agile/Scrum methodologies.
Experience with BI and data visualization tools like Tableau
CBAP or similar Business Analysis certification.