Genesys Cloud/Product Architect

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Genesys Cloud

Job Details

Req No: 46164-1 Title: Genesys Cloud/Product Architect Location: Remote - work times in PST zone Duration: 12+ Months (possibility of extension) Interviews: MS Teams
Job Description:
Required Skills:

  • Proven 15+ years of experience with Genesys Cloud.
  • Strong background of 15+ years in designing and deploying scalable, cloud-native architectures.
  • Expertise in data quality, governance, and integration best practices.
  • Excellent problem-solving, communication, and collaboration skills.
  • Ability to thrive in a hybrid work environment and manage multiple priorities.
  • Demonstrated commitment to continuous learning and innovation.
  • Strong understanding of industry standards and best practices

Job Description:

  • Hands on Experience in implementing an enterprise Grade Platform on Genesys Cloud as Messaging platform.
  • Designing custom workflows, Agent Interaction system using Genesys cloud with Messaging platform.
  • Experience in implementing Omni channel design leveraging Genesys Cloud platform.
  • Design & Integrate Consumer Application consuming the Genesys SaaS APIs.
  • Large Scale design & Implementation of Micro Services model on Cloud platform (preferably Azure).
  • Migration of Applications from Legacy to Genesys cloud platform

Skills: Genesys Cloud.

Thanks & Regards

Manohar Durgasi

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