Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Genesys Cloud
Job Details
Req No: 46164-1 Title: Genesys Cloud/Product Architect Location: Remote - work times in PST zone Duration: 12+ Months (possibility of extension) Interviews: MS Teams
Job Description:
Required Skills:
- Proven 15+ years of experience with Genesys Cloud.
- Strong background of 15+ years in designing and deploying scalable, cloud-native architectures.
- Expertise in data quality, governance, and integration best practices.
- Excellent problem-solving, communication, and collaboration skills.
- Ability to thrive in a hybrid work environment and manage multiple priorities.
- Demonstrated commitment to continuous learning and innovation.
- Strong understanding of industry standards and best practices
Job Description:
- Hands on Experience in implementing an enterprise Grade Platform on Genesys Cloud as Messaging platform.
- Designing custom workflows, Agent Interaction system using Genesys cloud with Messaging platform.
- Experience in implementing Omni channel design leveraging Genesys Cloud platform.
- Design & Integrate Consumer Application consuming the Genesys SaaS APIs.
- Large Scale design & Implementation of Micro Services model on Cloud platform (preferably Azure).
- Migration of Applications from Legacy to Genesys cloud platform
Skills: Genesys Cloud.
Thanks & Regards
Manohar Durgasi
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