Lead Systems Analyst

Overview

Provide informal leadership and coordination across Agile teams, serving as a key point of contact for release planning, execution, and delivery. This role also supports Agile delivery across multiple teams by facilitating key ceremonies, managing backlog health, coordinating releases, and serving as an informal leader across Kanban and Scrum teams. The position requires strong organizational skills, cross-functional collaboration, and a proactive approach to continuous improvement.

Responsibilities

• Design and document complex technical solutions to functional systems requirements including feasibility evaluation, technical architecture, logical data models, system processes, programs and modules, testing and conversion procedures, and detailed design function specifications, and program specifications
• Direct and develop cross departmental and highly visible complex projects and assign tasks
• May review and approve work of staff and ensure adherence to user requirements and department
  standards
• Release coordinator for Kanban team, ensuring timely delivery
• May provide input to leadership concerning performance evaluations of section members
• Provide expert consulting and support services to internal customers
• Oversee backlog cleanup and refinement activities to ensure work is prioritized and actionable
• Design, build, and implement programs based on detailed specifications
• Provide expert consulting and support services to internal customers
• Update and maintain dashboards to reflect team progress and delivery metrics
• Compile and share retrospective feedback with leadership to drive improvements
• Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements
• Analyze and revise the most complex existing system logic difficulties
• Determine application modifications, additions, and/or configuration codes
• May develop, test, and implement task plans
• Lead and facilitate recurring Agile ceremonies
• Manage ticket transitions from ServiceNow to Azure DevOps (ADO) as needed
• Maintain and groom feature buckets and boards to support delivery planning and backlog readiness
• Develop and implement data verification methods and standard system procedures
• Review specifications for the development of program modules for accuracy and content to ensure
  consistency with department standards and corporate objectives
• Stakeholder and vendor engagement syncs to promote alignment and transparency.
• Report application flexibility and scalability to management; develop project plans and provide
  information to leadership to assist in setting priorities
• Lead, guide, and mentor lower level team members
• Assist with projects and initiatives as needed
• Perform other duties as assigned

Qualifications

• Experience with advanced knowledge of sophisticated programming languages and system technologies
• Extensive experience with advanced knowledge of systems analysis and design techniques in program development
• Demonstrated ability to apply structured programming, design, and analysis techniques
• Significant experience in full lifecycle project planning and management to include planning, testing, implementing and problem solving in a large, complex Information Systems environment
• Ability to exercise initiative, good judgment, and make sound decisions
• Demonstrate the ability to work independently and manage multiple priorities effectively
• Advanced organizational, planning, analytical, and problem solving skills
• Advanced interpersonal, verbal, and written communication skills
• Effective word processing and spreadsheet software skills
• Effective database and presentation software skills
• Bachelor's Degree in Computer Science or the equivalent combination of education, training, or
  experience

Desired Qualifications

• Master's Degree in Computer Science or the equivalent combination of education, training, or experience
• Working knowledge of Navy Federal's functions, philosophy, operations, systems, and
  organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

Fortune 100 Best Companies to Work For 2025

Yello and WayUp Top 100 Internship Programs

Computerworld Best Places to Work in IT

Newsweek Most Loved Workplaces

Fortune Best Workplaces for Women 2024

2025 PEOPLE Companies That Care

Newsweek Most Trustworthy Companies in America

Military Times 2024 Best for Vets Employers

Best Companies for Latinos to Work for 2025

Forbes 2025 America's Best Large Employers

Forbes 2025 America's Best Employers for New Grads

Forbes 2025 America's Best Employers for Tech Workers

2025 RippleMatch Campus Forward Award Winner for Overall Excellence

Military.com Top Military Spouse Employers 2025

2025 Handshake Early Talent Award

From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.