ITSM Business analyst

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 10 month(s)

Skills

Information Assurance
Information Architecture
Impact Analysis
Business Analysis
Business Analytics
Service Management
IT Service Management
Testing
Automated Testing
Management
Test Plans
Microsoft Azure
DevOps
ADO
Atlassian
JIRA
IBM
IBM Rational
RTC
Process Modeling
Communication
Process Analysis
Configuration Management
Change Management
Content Management
Use Cases
Documentation
Technical Direction

Job Details

Mode of Interview: Webcam/In person

Work Arrangement Hybrid

Work Location: Des Moines, IA

Shift: EST

  • BA for Service Management, preferably knowledgeable and experienced in ITSM, ITILv4 preferred.
  • Ability to effectively prioritize and execute tasks while under pressure
  • Ability to ensure that user expectations are met during the testing process
  • Ability to identify and analyze suitable opportunities for test automation
  • Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines.
  • Create and execute test plan
  • Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Azure DevOps (ADO), Atlassian's Jira, IBM's Rational Team Suite (RTC).
  • Business process definition, requirements definition, and development and support of integrated business applications
  • Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation
  • Demonstrate strong verbal and written communication skills
  • Knowledge of business process analysis, techniques, design, and development
  • Requirements and Use Case documentation

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Stellar Professionals LLC