Overview
Skills
Job Details
Job Title: Documentum Consultant with (ServiceNow Knowledge Migration)
Location: Remote El Dorado Hills, CA
Job Type: Contract
Job Summary:
We are seeking an experienced Documentum to ServiceNow Knowledge Management Migration Architect who can lead the end-to-end migration of enterprise content from Documentum to ServiceNow KM. The ideal candidate will have strong expertise in both platforms, excellent understanding of content structure, metadata, and migration strategies along with a passion for using AI tools like GitHub Copilot to enhance productivity and solution quality.
Must Have Skills:
1. Documentum Expertise
Strong understanding of Documentum Content Server architecture
Hands-on with DQL, DFC, DFS, REST APIs
Experience in Document Types, Metadata Models, and Security (ACLs, Roles)
Knowledge of Documentum Querying and Integration
2. ServiceNow Knowledge Management
Experience designing Knowledge Bases, Article Templates, and Categories
Strong grasp on Workflow Configuration, Publishing, and Archiving
Hands-on with RBAC (Role-Based Access Control)
Proven experience in migrating content into ServiceNow KM
3. Migration Design & Implementation
Data Mapping & Transformation from Documentum to ServiceNow
Experience with bulk migration tools (APIs, partner tools like Precision Bridge)
Knowledge of validation, testing, and data integrity checks
Handling complex document formats, version control, and compliance
4. AI & Automation Mindset
Practical exposure to AI-assisted development (e.g., GitHub Copilot)
Willingness to explore AI techniques to improve design, accuracy, and efficiency
Nice to Have:
Experience with content governance and regulatory compliance (HIPAA, GDPR)
Familiarity with ServiceNow Integration and Scripting
Strong client-facing and leadership skills to guide offshore teams
Key Responsibilities:
Lead migration of content from Documentum to ServiceNow KM
Define data mapping, transformation, and validation strategy
Collaborate with client and offshore teams for delivery and knowledge transfer
Ensure compliance, quality, and on-time delivery using AI-based productivity tools