Overview
On Site
$22.27 - $25
Contract - W2
Contract - 06 Month(s)
No Travel Required
Skills
Accountability
Analytical Skill
Augmented Reality
Collections
Communication
Customer Service
Management
Microsoft Office
Portfolio Management
Process Improvement
Root Cause Analysis
Job Details
Job Title: AR Analyst- Finance Associate II Job ID: 25-08006 Location: Nashville, TN Duration: 11 months on W2 Contract
Please note** This is currently a Hybrid position which requires the worker to go into the office 2 days per week and perhaps 3 days per week. Local candidates or candidates with an reasonable commute should be submitted only.
AR Collections Analyst Typical Duties and Tasks:
Please note** This is currently a Hybrid position which requires the worker to go into the office 2 days per week and perhaps 3 days per week. Local candidates or candidates with an reasonable commute should be submitted only.
AR Collections Analyst Typical Duties and Tasks:
- Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
- Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
- Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
- Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
- Collaborates with customers and stakeholders to drive resolution of past dues.
- Full range AR portfolio management.
Position Requirements:
- High School Diploma
- At least 1-year Prior Collections and Customer Service experience preferred
- Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
- Excellent interpersonal and communication skills, (written and oral)
- Personal accountability and high level of integrity
- Attention to detail
- Team player
- Good time management skills
- Experience with customer service environments, preferably in shared services but not required.
- Strong communication skills written and oral.
- Analytical skills root cause analysis and process improvement.
- Happy to consider New College Graduates - Associates' and/or Bachelors' Degrees in business-related disciplines preferred but not required.
* This is a Monday to Friday position with an 8-hour day expectation. Start time might be flexible, 7:00 AM to 9:00 AM.
* When this team is ready to interview, they'll be requesting Zoom interviews.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.