Systems Engineer (Digital Workplace)

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking an experienced Systems Engineer to lead the design, implementation, and modernization of digital workplace systems. This role combines deep technical expertise in enterprise infrastructure with a strategic focus on enhancing the digital employee experience. This Systems Engineer will drive innovation through automation, emerging technologies, and cross-functional collaboration to deliver secure, scalable, and user-centric solutions. A strong understanding of agentic AI workflows and their application in enterprise environments is essential to enable intelligent automation and adaptive operations.

Responsibilities:

• Design and implement robust infrastructure and digital workplace solutions that align with business objectives and IT strategy.
• Contribute to technical strategy, roadmap, and architectural design for end-user computing and digital experience platforms.
• Ensure solutions meet operational requirements and adhere to IT standards and governance.
• Apply DevOps principles to streamline deployment pipelines and infrastructure automation.
• Drive modernization initiatives to improve digital workflows and employee experience through innovative technologies.
• Collaborate effectively across technical and non-technical teams, ensuring alignment with business and product goals.
• Lead resolution of complex platform issues, including root cause analysis and long-term remediation.
• Evaluate emerging technologies and champion strategic implementations that enhance productivity and engagement.
• Develop onboarding materials, technical documentation, and training resources for stakeholders.
• Provide technical leadership and mentorship to team members, promoting best practices and knowledge sharing.
• Leverage automation and AI-driven solutions-including agentic AI workflows-for monitoring, predictive analytics, and operational orchestration.
• Demonstrate emotional intelligence and empathy when interacting with colleagues and stakeholders.

Qualifications:

• 8+ years of systems engineering experience related to digital workplace or end-user computing.
• Bachelor's degree in computer science, information technology, or related field. A combination of education and experience may meet qualifications.
• Demonstrated expertise in unified endpoint management and virtual desktop infrastructure (VDI).
• Deep understanding of Microsoft 365 ecosystem, including Intune, Autopilot, Entra ID, SCCM, Copilot variants/Copilot Studio and Conditional Access policies.
• Excellent analytical, organizational, and communication skills.
• Strong understanding of architectural concepts and solution design with experience demonstrating ability to articulate business cases to modernize across a variety of platforms and tools.
• Experience with agentic AI workflows and emerging AI technologies for enterprise automation and orchestration with proven ability to apply automation methodologies (RPA) in complex environments.
• Ability to lead initiatives and mentor technical staff while collaborating effectively across all organizational levels.

Location:

This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.