Business Analyst - Pontiac, MI

Business Analyst

• Client is seeking experienced business analyst to join the Application Services team working in a hybrid work environment. 
• We are seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills. 
• Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices. 
• Should possess high level understanding of information technology concepts as well as the SDLC methodology. 
• Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements. 
• Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives. 
• Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design. 
• Organizes and facilitates application testing and user acceptance to ensure business community’s needs are met. 
• Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications. 
• Utilizes current county-wide and/or department specific software to complete assignments.