Overview
Skills
Job Details
Note: The candidate must be authorized to work for any Employer in the USA (Temp Work Visa Applicants don't qualify for this role, i.e., CPT/OPTand No C2C).
Position Scope:
We re seeking an IT Server Operations Analyst to support the stability, performance, and lifecycle management of our Windows and Linux server infrastructure. This role focuses on server administration, patching, hardware support (rack-and-stack), and system reliability, ensuring optimal performance and availability. The ideal candidate has hands-on experience in data center operations, troubleshooting, and security best practices, and is passionate about maintaining a resilient infrastructure. Cloud experience with AWS or Azure is preferred, along with familiarity with automation tools to enhance efficiency, streamline operations, and support business growth through infrastructure management.
Key Responsibilities:
Observability & Site Reliability Engineering.
- Maintain monitoring and alerting with tools like Dynatrace, Prometheus, Grafana, or SolarWinds Orion.
Cloud Operations & Automation
- Maintain cloud-based infrastructure (AWS, Azure, Google Cloud Platform), tracking server performance, and ensuring systems are running optimally.
- Utilize scripting (PowerShell, Bash, Python) to streamline and enhance operational workflows, reducing manual effort.
- Experience with IT automation tools such as Ansible Automation Platform, Chef, Puppet, or Terraform.
Server Administration & Patching
- Manage installation, configuration, and maintenance of physical and virtual servers (Windows & Linux).
- Apply monthly patches, firmware updates, and troubleshoot system, software, and hardware issues.
Infrastructure & Data Center Operations
- Execute rack-and-stack activities, conduct diagnostics, and oversee hardware replacements/upgrades.
Required Qualifications
- Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- 5+ years of hands-on experience in server operations and infrastructure administration.
- Proven track record working within a Network Operations Center (NOC) environment, with expertise in server performance monitoring, health assessment, and availability management
- Expertise in Windows Server & Linux environments, plus virtualization (VMware, Hyper-V)
- Experience with infrastructure monitoring, observability tooling, and orchestration frameworks.
- Familiarity with networking (TCP/IP, DNS, DHCP), storage (SAN/NAS), and ITSM practices.