IT Support Technician

Overview

On Site
$55,000 - $75,000
Full Time

Skills

networking
LAN
WAN
PC configuration
PC installation
hardware
software
IT Support
troubleshooting

Job Details

Looking to grow your IT career in a role where you’ll solve complex tech challenges, work directly with clients, and keep critical systems running smoothly? Join us as a Network Support Engineer and build hands-on expertise in healthcare, finance, and other compliance-driven industries.

 

FT

Contract to hire-3 months then hire perm

$55-75K Plus Benefits for perm 

Onsite in CT

Networking, LAN-WAN, PC configuration/installation, hardware support, software support, IT Support, troubleshooting. 

Experience working for an MSP a plus

 

 

Our client delivers IT solutions, cybersecurity, and infrastructure services that keep businesses secure, compliant, and efficient.

We’re seeking a Network Engineer to join our team. This role combines office-based support with hands-on client work, giving you the chance to tackle a variety of IT environments while building trusted relationships.

 

What You’ll Do

  • Troubleshoot and resolve hardware, software, and networking issues in Windows environments.
  • Install, configure, and maintain PCs, servers, and LAN/WAN networks.
  • Monitor systems for performance and reliability, escalating complex issues when needed.
  • Assist clients on-site and remotely, ensuring seamless IT operations.
  • Document processes, recommend upgrades, and contribute to ongoing system improvements.
  • Stay current with emerging technologies through training and certifications.

 

What You’ll Bring

  • Microsoft certifications (or equivalent degree) with 2–5 years of IT support or system/network administration experience.
  • Strong troubleshooting skills across Windows-based systems, networks, and servers.
  • Ability to juggle multiple priorities and deliver solutions in client-facing environments.
  • Willingness to lift up to 50 lbs for occasional hardware setup.
  • Bonus: experience with backups, disaster recovery, compliance-driven IT (HIPAA, finance), or performance tuning.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Top Prospect Group