SAP OTC Technical Manager (Full-Time)

Overview

Hybrid
Depends on Experience
Full Time

Skills

Business Cases
Business Process
Collaboration
Conflict Resolution
Critical Thinking
Customer Service
Data Management
Distribution
Enterprise Resource Planning
Information Technology
OTC
Order To Cash
PMO
Problem Solving
Process Improvement
Reengineering
Reporting
Roadmaps
SAP
SAP ABAP
SAP HANA
SAP OTC
SQL
Software Design
Supply Chain Management
Supply Chain Planning

Job Details

  • Role/Title SAP OTC Technical Manager
  • Location - Indianapolis, IN, USA
  • Work Mode Onsite - Hybrid
  • Type: Full-Time

Purpose:

The OTC Technical Manager drives functional activities, analysis and solution design of business requirements, while aligning to the overall Information Services (IS) strategy. You will engage with functions within Supply Chain and Customer Service, such as Supply Chain Planning, Distribution, Order-to-Cash, and Operations, to solve business problems with technology and process improvements. You will provide technical expertise alongside of Project Managers, other IS teams, and partners in Supply Chain to deliver innovative solutions that drive business results.

Education & Experience:

  • 5+ years' experience implementing Order-to-Cash solutions in SAP S4/HANA ERP
  • 2 or more implementations or robust experiences with design, configuration of OTC applications and overall project delivery
  • Proficient development skills using ABAP objects, HANA SQL Programming, SAP Business Technology Platform tools
  • Have a proven track record in the SAP OTC environment, working on a project team
  • Previous experience includes supporting integration between SAP modules/functions
  • Creative and critical thinking, problem solving, business case development and achievement.
  • Uses perseverance, collaboration, and knowledge to drive desired outcomes.

Responsibilities:

Solutions Design & Delivery

  • Maintain an understanding of broad trends in the technology landscape and apply them to our goals
  • Participate in overall business solutions designs including reengineering business processes, organization and application architecture
  • Ensure that the projects aligned to the strategic roadmap for this business area are delivered with quality, timeliness, and cost-effectiveness
  • Ensure solutions align with defined architectural direction
  • Act as Project Coordinator for smaller Information Technology projects, reporting status to the PMO Solutions Support
  • Drive critical incidents in area of responsibility to completion
  • Assist with the resolution of complex problems that cannot be resolved by Key Users
  • Partner with Solution Sustainment to seek opportunities to improve enterprise data management needs are being met
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