Overview
Skills
Job Details
Role:- System administrator (Linux/Windows)
Location:- Arlington Heights, IL (Onsite Role)
Duration:6+ Months Interview: 1st round video and 2nd round onsite
Position Overview
Key Qualifications:
Job Description:
Top 4 skill sets required for this role: System administrator (Linux/Windows), glass monitoring experience, AWS experience, enterprise monitoring experience (including Application Performance Monitoring)---DYNATRACE
shift work providing 7/24 operational support. This current opening is on midnight shift (23:00 - 07:30).
1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. Being able to correlate various issues, assess impact, multi-task and escalate unresolved issues in timely manner are required critical skills. Ability to work with IT Command Center and other Support teams to quickly resolve high impacting incidents. Reliable, punctual attendance is an essential function of this position.