Business Analyst 2

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 8 week(s)

Skills

Business Analyst

Job Details

Business Analyst 2
Primary Location: Austin, Texas

V-Soft Consulting is currently hiring for a Business Analyst 2 for our premier client in Austin, Texas.

WHAT YOULL NEED:
Technical Requirements and Certifications
  • ITIL 4 Foundation certification.: 4 years.

Education and Experience
  • 3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards.: 4 years.
  • Experience supporting and maintaining CMDB platforms such as BMC Helix, ServiceNow, Atlassian, etc.: 5 years.
  • Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
  • Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management process & polices.: 5 years.
  • Excellent problem-solving and critical thinking skills and a strong attention to detail.: 5 years.
  • Performs regular configuration audits to verify their completeness, accuracy, and compliance with the CM plan and system objectives: 4 years.
  • Responsible for verifying and auditing the configuration status and assists with configuration verification, to ensure that the CIs are consistent with their specifications and requirements: 4 years.

WHAT YOULL DO:
Job Responsibilities:
  • Reviews, analyzes, and evaluates business systems and user needs.
  • Formulates systems to parallel overall business strategies.
  • Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
  • Familiar with industry standard business process mapping, and reengineering.
  • The configuration manager oversees the configuration management process, as a key function within the IT Service Management team, ensuring all configuration items (CI) are accurately documented and maintained.
  • This individual is responsible for establishing and maintaining the configuration management plan and coordinating with various IT teams to enforce CM practices.
  • Their work involves defining configuration identifications, managing configuration changes, and conducting reviews & audits to ensure compliance with HHS agency policies and standards.
  • The configuration manager must ensure that CM tools and resources are used effectively.
  • They act as a bridge between operations, infrastructure, applications, and ITSM teams to guarantee that everyone is aligned with the CM strategy.

Interested?
Qualified candidates should send their resumes to skhatun@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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