Overview
Skills
Job Details
Location: The Woodlands, TX 77380
Duration: Contract to Hire
Work Authorization: , , or Authorized to Work in the US
Job Description:
As a member of the IT Service Delivery team, the ServiceNow Developer will work in a team setting to deliver IT focused ServiceNow solutions. The Developer will manage incident tickets, work on enhancements, build/modify catalog items and workflows
Job Responsibilities
- Partner with business stakeholders to understand requirements and provide best practice advice on ServiceNow solutions
- Ability to communicate and build relationships with all levels of an organization including both technical and non-technical audiences
- Build new and support existing catalog items and workflows
- Drive automation of common activities, and integrate with common platforms via IntegrationHub or with APIs
- Create and configure Business Rules, UI Policies, UI Actions, and Client Scripts
- Demo builds to customers
- Develop, validate and execute comprehensive test plans.
- Contribute to the continual improvement of delivery services processes
- Maintain the health of the CMDB
- Configure ServiceNow Discovery and Service Mapping
- Configure MID servers
- Maintain Discovery schedules, configure probes, and troubleshoot Discovery issues
- Perform weekly releases
- Assist in analyzing and resolving operational issues
- Create or manage ServiceNow reports and dashboards
- Participate in planning for and executing on continuous improvement opportunities
- Perform platform family upgrades, resolve skipped records, and complete functional testing
- Stay current with ServiceNow functionality and offerings
- Strong ownership, accountability, and attention to detail in all work efforts
- 5+ years of broad ServiceNow experience including:
- ITSM
- Service Portal
- Discovery
- CMDB
- 2+ years of Source to Pay Module, Supplier Lifecycle Management and Vendor Management workspace setup and integrations
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Knowledge of ITIL
- Strong interpersonal skills, and positive customer centric attitude
- Background in application development using technologies like HTML, CSS, JSON, XML, JavaScript
About INSPYR Solutions INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
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