Overview
Skills
Job Details
Data Center Support or Operations Engineers - Santa Clara, CA or Atlanta, GA - 5 days office is must
Work hours -it will be a 8 hour shift in PST hours we will tell you shift time on selection - Assist in the diagnosing, troubleshooting, and escalating any problems internally and externally.- Work with other Operations teams on troubleshooting and resolution of problems including hardware failures and physical connectivity problems- Maintain clean and orderly premises at all times- Update and work on tickets and tasks assigned in a timely manner- Follow change management process- Participate in off hours change windows- Perform equipment installations compute, network, storage, racks, PDUs, cabling, etc.- Closely monitor infrastructure to prevent failures and service degradation- Communicate and coordinate with remote hands in remote datacenters- Maintain impeccable documentation around our datacenter configuration- Set standards of excellence for all datacenter operations- Maintain asset inventory both installed and spares- Perform all shipping and receiving duties including RMA activities