A/R Specialist

A/R Specialist
Job Responsibilities

Review open accounts for specific past terms customers/accounts.

Maintain client relationships by providing continuous communication and quick resolution of issues.

Make outbound collection calls or emails in a professional manner while keeping and improving customer relations.

Resolves client-billing problems and rescues accounts receivable delinquency.

Collect customer payments in accordance with payment due dates.

Communicate with internal personnel (Billing Service Center, Operations) and external clients to resolve billing
issues.

Identify issues attributing to account delinquency and discuss with Management.

Provide timely follow-up on payment arrangements.

Submit internal work order tickets to resolve billing issues (wrong PO, wrong amount, etc)

Create special reports as necessary (Agings, Excel reports)
Qualifications

Proficient in Microsoft Office applications, with advanced knowledge of Excel.

Works well in an environment with firm deadlines; results oriented.

Highly organized with keen attention to detail.

Expected to take ownership of quality and quantity of work assignments within a fast-paced environment.

Must be able to handle multiple tasks simultaneously and quickly while maintaining established quality standards
within a limited time frame.

Able to work both independently and as part of a team.

Strong analytical skills required.

Excellent oral, written and interpersonal communications skill.
Education and Experience

Experience in Accounts Receivable and Billing required

Oracle Cloud experience preferred, but not required