Telecommunications Engineer

Date Posted: 08/20/2025

Hiring Organization: Rose International

Position Number: 487278

Industry: Government/Staffing

Job Title: Telecommunications Engineer

Job Location: Madison, WI, USA, 53703

Work Model: Hybrid

Work Model Details: 90% remote 10% onsite as needed

Shift: 8:00 AM - 5:00 PM

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 10

Min Hourly Rate($): 40.00

Max Hourly Rate($): 42.00

Must Have Skills/Attributes: LAN, Telecommunication, VOIP, WAN, Wireless

Experience Desired: ATT, US Cellular, Lumen, etc (5 yrs)

**C2C is not available**

Job Description
This posting is for Wisconsin based candidates only (or those willing to relocate to wisconsin within 30 days of the start date). Candidates that are not located in Wisconsin or not willing to relocate within that timeframe will not be considered and should not be submitted. Local candidates preferred. This position is currently remote. However, position status is subject to change. (90% remote 10% onsite as needed) Onsite work is not likely, but candidate should be prepared to come onsite if required.

Virtual for the 1st round interview. 2nd round also zoom only unless candidate is very close Madison area and able to make it. the hiring manager's preference is to hire someone who is local to Wisconsin for this type of position.

Required Experience & Skills:
Demonstrated Telecommunications provider services support and vendor management, EX providers: ATT, US Cellular, Lumen, etc (8+ Years)
Experience in provisioning a PBX (5+ Years)
Demonstrated skills in telecommunications asset management and billing reconciliation (8+ Years)
Experience in managing Call Center software distributing and managing VoIP phone numbers (8+ Years)
Call Tracing Software (5 Years)
Telecommunication Infrastructure and Service Inventories (5 Years)
Telecommunications bill payment systems (8 Years)
Telecommunications rates and billing systems (8 Years)
Telecommunications systems and services (5 Years)
Template and instructions development (5 Years)
Customer Service (8 Years)
Oral Communication (8 Years)
Written Communication (8 Years)
LAN (5 Years)
Telecommunication: Design and configure of ACD, VoIP, and IVR systems (5 Years)
Telecommunications (8 Years)
Video Conferencing (3 Years)
Vo/IP Networks(5 Years)
Wide Area Networks (WAN) (5 Years)
Wireless - Cellular (8 Years)
Wireless - Data (5 Years)
Wireless - Mobile (5 Years)
Work with vendor to resolve hardware and software problems (5 Years)

Responsibilities:
The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans
The position will require analysis and design for Call trees or call centers for internal communications
This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate
The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation

Additional Details:
Weekend coverage: Occasionally, maybe once a quarter related to VOIP reboots that we typically do on Sunday morning
Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted
Candidate must follow ALL Client work rules
Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 AM - 5 PM (or CST hours as defined by the hiring manager)
Candidate will be required to provide their own equipment for this position (See job description for required specifications.)
MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).