Desktop Systems Administrator

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD.

Type of Requisition:
Regular

Clearance Level Must Currently Posses:
Top Secret/SCI

Clearance Level Must Be Able To Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
Systems Administration

Job Qualifications:

Skills:
System Administration, Technical Support, Troubleshooting
Certifications:
None
Experience:
3 + years of related experience
ship Required:
Yes

Job Description:

Transform technology into opportunity as a Desktop Systems Administrator Fellow with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Desktop Systems Administrator Fellow you will help ensure today is safe and tomorrow is smarter. Our work depends on the right candidate joining our team to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and application problems across NIPRNet, Coalition Networks, and SIPRNet enterprise networks for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

HOW A DESKTOP SYSTEMS ADMINISTRATOR FELLOW WILL MAKE AN IMPACT:

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Provides onsite, hands-on O&M support for client computing devices to include personal computers, thin/zero clients, laptops, Portable Electronic Devices (PEDs), and peripherals.
• Provides end-user IT system and software maintenance for the USCENTCOM COOP.
• Coordinates and manages Automated Data Processing Equipment (ADPE) accountability of new equipment, replacement equipment, and upgrades.
• Tracks the disposition of equipment throughout its lifecycle (e.g., Computer Equipment Replacement Program [CERP] and Life Cycle Replacement [LCR]).
• Processes end of life, defective, and/or damaged equipment through the Defense Reutilization Management Office (DRMO).
• Develops procedures to facilitate management and testing of desktop load set configurations to include tracking and compiling of user issues, software conflicts, devices conflicts, and other similar tasks.
• Performs systems planning and coordinate/connect IT systems, expanding and/or modifying established systems to serve new purposes or improve workflow
• Works closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives.
• Collaborates with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs.
• Conducts thorough testing and validation of integrated systems, identifying and resolving any issues or discrepancies in functionality or performance.
• Documents integration processes, including configuration settings, and troubleshooting procedures.
• Provides technical support and assistance during the deployment and post-deployment phases, addressing any integration-related issues or concerns.
• Stays abreast of emerging technologies and industry trends in systems integration, evaluating their potential impact on our integration strategies and recommending adoption where appropriate.
• Participates in meetings and workshops to share knowledge and best practices related to systems integration.
• Maintains key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise.
• As needed, provides CPN and SCO support to Coalition partners, and provide expertise and advice relating to Coalition Partner Networks.

WHAT YOU'LL NEED TO SUCCEED:

Required Skills:

• Required Experience: 3+ years of related experience in Desktop Systems Administration and Dell WYSE management experience.
• Requires work experience within Window, Linux, and/or virtual environment and establishing standards for information systems procedures.
• Required Certification(s): Applicable DoD 8140 or DoD 8570 Certification, such as Security + CE cert.

Preferred Skills:

• Bachelor's Degree with a focus in computer science, engineering, or a related field of study
• Microsoft certifications or ITIL 4 Foundation Certification
• Location: On Customer Site at MacDill AFB in Tampa, FL
• Required Clearance Level: Active TS/SCI

DoD SkillBridge Eligibility:

• Has served at least 180 days on active duty
• Can participate within the last 6 months of separation or retirement
• Will receive an honorable discharge
• Has taken any service TAP/TGPS
• Has attended or participated in an ethics brief within the last 12 months

Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA FL MacDill AFB

Additional Work Locations:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans