Overview
Skills
Job Details
Responsibilities
Installs, upgrades and customizes ISV software tools in a multi-system z/OS mainframe environment
Automation SA/390 support
Provides usage support for Applications Development, Infrastructure, IT Operations and IT Production Support and user community
Required to be on call 24x7 on a rotating basis for problem resolution and high systems availability
Use IBM and ISV online tools for opening and managing problem report tracking and resolution
Actively participates in periodic DR exercises; maintains DR readiness of systems
Monitors status of systems to proactively prevent issues from occurring.
Hardware Configuration
Works to accomplish organizational goals that are consistent in supporting both IT and Business objectives
Performance and capacity planning
Job Requirements
Qualifications
Operating Systems experience should include: JCL, JES2, DFSMS, DFHSM, DFDSS, SDSF, DFSORT, TSO, ISPF/PDF
The following software experience will be a definite plus: REXX, COBOL, CA Technologies CA-DELIVER / CA-VIEW / SYSVIEW / EASY-TRIEVE/ CA1/CA7, EOS, Folders.Skills in other ISV Products as well
Intermediate skills in UNIX/Linux and Windows, z/VM a plus
Ability to work independently and apply documented problem-solving techniques
Ability to build positive working relationships and influence collaboratively across IT teams.
Very good written, verbal and interpersonal communication skills. Communicates critical information to management, Service Desk and Operations as necessary.
Ability to meet deadlines, prioritize, multi-task and maintain flexibility