Systems Administrator, Data Storage Systems Engineer

Do you enjoy applying your technical knowledge and skills to support servers and storage infrastructure across Microsoft Active Directory domains? Does the prospect of planning, coordinating, building, and configuring data systems that reside in computer facilities at multiple locations across the state including Microsoft Azure Cloud Services sound right up your alley? If so, keep reading!

This position documents and reports data usage and performance metrics with the focus of maintaining 24/7 system availability. The incumbent in this position is trusted by management as an individual contributor serving as the primary go-to person for all enterprise data systems, data backups, and recovery.

This position is responsible for ensuring L&I end users and external customers have the resources to do their work by providing Enterprise Data System hardware and software that is always available. This is fundamental and central to the agency s ability to do business and help meet its mission of keeping Washington safe and working. These are complex technologies that require setup, configuration, support, and monitoring for seamless operations including data recovery. This position will work independently to determine the causes between hardware and/or software components that affect the ability of Agency and Division staff to perform their job functions by applying advanced and high level investigative analysis methods and techniques. In addition, this position is designated COOP for multiple complex systems. In such an event, this position would be called upon to provide expert knowledge of system recovery to restore the agency back to Agency business functions.

Duties

Some of what you will be doing

• Storage Systems Administration, including:
  • Design, implement, configure and support of all storage infrastructure at L&I.
  • Performs daily administration of storage used in Microsoft Azure or other Cloud Services managing the storage space and capacity planning
  • Maintaining storage performance and capacity thresholds on all L&I storage systems
  • Maintains storage capacity and availability across all storage platforms by moving data between systems.
  • Conducts cost analysis of provisioned Cloud storage and future capacity planning
  • Security patching and storage system updates

• Data Backup Administration, including:
  • Serves as an Subject Matter Expert (SME) for the L&Is Data Backup Infrastructure utilizing Veeam software and other tools
  • Designs, implements, maintains, and support the L&I Backup Infrastructure on primes and Microsoft Azure Cloud
  • Provide data backup and recovery for all on premise physical and virtual servers and Microsoft Azure Cloud servers and data
  • Deploys new hardware, software or upgrades to multiple locations related to backup and recovery systems or physical or virtual technologies
  • Works with end users or projects creating custom data backup jobs

• Project Support, including:
  • Works with team to collaborate, design, and implement solutions based on the project requirements for servers, storage, and other networking solutions.
  • Deploys new hardware, software, new technology, or upgrades, supporting new project requirements related to servers, storage, backup and recovery systems.
  • Plans, develops tests, modifies troubleshoots implements, complex storage systems

• Server Administration, including:
  • Created build plans and scripts used to deploy Windows Servers.
  • Configures network servers, such as Domain Controllers, Global Catalog servers, Active Directory Services, to meet required standards and integrates these systems within the L&I Network Infrastructure.
  • Resolves complex installation or upgrade problems independently.
  • Monitors server, network and services health using monitoring and diagnostic tools.
  • Creates and sends information to agency business areas, customers and stakeholders concerning status of problems, projects and technical requests.

• Problem Resolution, including:
  • Troubleshoot and research critical storage infrastructure problems to determine resolution
  • Determine the causes of Storage Infrastructure, Backup Infrastructure issues, hardware failures or incompatibilities, software failures or incompatibilities and/or operating system issues across the L&I Statewide Enterprise.
  • Independently works to resolve complex issues of technical outages or problems
  • Work independently to determine the causes between hardware and/or software components

Qualifications

Required

• Bachelor s Degree in Computer Science

And

• Three years of IT experience, working full-time in a professional IT environment*.

Or

• Associate s Degree in Computer Science

And

• Five years of IT experience, working full-time in a professional IT environment*.

Or

• Seven years of IT experience, working full-time in a professional IT environment* (*IT experience includes but is not limited to:
  • Data System hardware and software administration, VMware Support, TFS, DevOps, application development, analyzing, designing, implementing, maintaining a windows based computing environment.) (*Professional IT environment includes experience with VMware vSphere Infrastructure, Windows Server Operating Systems and services.)

• Included in your experience you must have four (4) years experience:
  • Supporting a Microsoft Windows Enterprise Network comprised of 500+ customers in multiple locations.
  • Administering an enterprise storage solution utilizing SAN/NAS technology.

Desired

• Certification in Microsoft server, Citrix, Server +, or other vendors (Cisco, VM, etc )

Supplemental Information

Things You Need To Know
To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employee who meet the qualifications will become eligible for a generous retirement package at the end of the employee s career. Click on the Benefits tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this and learn more about why L&I is an employer of choice.


We offer hybrid and remote work options. Remote work from a state outside of WA, requires approval.
Application process
We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please include the following documents with your application AND please pay special attention to the wording in #1:

1. A cover letter listing each required qualification with supporting detail on how each requirement is met through your experience and/or training.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers. (please place these within your application). Failure to do so will result in an incomplete application. *Please note: we will never call any reference without your written authorization

For more Information

If you have any questions regarding this announcement, program, or the agency please contact Steve Camerer at